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+258 86 440 1111
Horizonte Seguros
Claim notification

File a claim

Fill in what you know. If you're dealing with an emergency, call first — the form can wait.
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Call centre: +258 86 440 1111 · +258 84 983 0018 · +258 85 800 4444Free line: 84 800 75Disponível no horário comercial

How it works from here

  • Your claim is recorded with the date and time, and assigned to a claims manager.
  • The manager will confirm the details with you and let you know which documents we need, if any.
  • You'll be looked after by the same person all the way through to the decision.

Do you need to speak to someone now?

Our claims line is available during business hours. If it's an emergency, call before filling out the form.

Claim form

Fields marked with * are required.

Who is filing the claim

This is how our claims team will contact you.

So we can send you the process documents in writing.

What happened

It's on your certificate or policy. If you don't have it handy, leave it blank — it won't stop your claim.

Can't be a future date.

Neighbourhood, avenue, and city. Just enough so we can find it.

0 / 5000

In the order you remember it. No need for technical language.

Photos and documents

Up to 5 files, 8 MB each maximum. We accept PDF, JPG, PNG, and WEBP.